Planning your dream vacation should be stress-free. As the Best India Tour Packages Provider, we aim to offer not just world-class travel experiences, but also a transparent and honest booking process. We understand that life is unpredictable, and sometimes plans must change. This policy outlines exactly how we handle cancellations to ensure you are well-informed and protected.
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To maintain a high level of security and prevent unauthorized changes to your itinerary, we follow a strict verification process:
Written Request: All cancellation requests must be sent in writing via email.
Verified Sender: The request must come from the same email ID used to make the original booking.
Final Confirmation: Once we receive your request, we will send a cancellation confirmation email. You must reply to this email to reconfirm. Your booking remains active until this final reconfirmation is received.
The refund amount depends largely on the timing of your request and the specific terms of the vendors included in your package.
1. Cancellations Made 45 Days or More Prior to Arrival
If you cancel your trip 45 days before the scheduled arrival date, your entire advance payment is eligible for a refund. However, the following mandatory deductions will apply:
Administrative Fees: Transaction charges incurred during the receipt of the advance and the processing of the refund.
Third-Party Charges: Any specific cancellation fees levied by airlines for flight tickets or by Indian Railways for train bookings.
Hotel Penalties: Any non-refundable deposits required by hotels to secure your rooms.
Refund Timeline: You do not have to worry about your money. The net refund amount will be credited back to the guest/client’s account within 10 to 15 business days.
2. Cancellations Made Within 30 Days of Arrival
Due to the immediate commitments made to local guides, transport providers, and boutique hotels, no refund will be issued from the advance payment if the cancellation occurs within 30 days of the arrival date.
Can I transfer my booking to a friend? As the Best India Tour Packages Provider, we try to be flexible. While name changes are often restricted by airlines, we can sometimes transfer hotel and land arrangements. Contact our support team to discuss your specific case.
What if my flight is cancelled by the airline? If your flight is cancelled by the carrier, we will assist you in rescheduling your ground services. However, the refund for the flight itself will be subject to the airline’s specific “Force Majeure” policies.
Why are transaction charges deducted? Payment gateways and banks charge fees for every transaction. When we process a refund, these external costs are deducted to ensure we can continue offering competitive pricing as the Best India Tour Packages Provider.
Whether you are exploring the Taj Mahal or trekking in the Himalayas, our goal is to remain the Best India Tour Packages Provider by offering:
24/7 On-ground support.
Expertly curated cultural itineraries.
Partnerships with the most reliable transport services in India.
